Why telephone counselling is a good idea?

Telephone counselling is increasingly becoming an attractive alternative to traditional face-to-face counselling.

One of the main advantages it has is the increased availability of telephone counselling, meaning that more people will have access to appropriate treatments in a shorter period of time.

Another benefit that makes a difference is the amount of time and money you save. You don’t have to go anywhere, it means you can do it from any location you wish, saving you money and time on travelling.

It definitely is less expensive compared to face-to-face therapy, it allows anonymity and it gives a sense of control over your session. 


Opening up on telephone counselling


Our counsellors experiences have shown how the patients are able to be more direct over the phone and go straight to the point, being able to open up faster.

This is of high value if you are struggling with an embarrassing situation or you don’t feel comfortable talking about a certain topic on a face-to-face environment.

One of the main benefits of our platform Instant Counselling is that you can call a counsellor instantly, without the need of booking an appointment.

Many of our clients use or service for certain situations or moments when they need to conversate with a professional, going to the centre of the problem and getting a faster solution.

If you feel comfortable with the counsellor you spoke and you wish further sessions with them, they can be arranged immediately over the phone.

In addition, you can change of therapist as much as you want, therefore, if you find that no more progress is being made with your current counsellor, you can try a new one after browsing on their profiles.

You haven completely control over the type of sessions or treatment you wish to follow, as well as guidance from the counsellors.


From anywhere, anytime.


There are many reasons why people put off therapy and one of those is distance. Maybe you live in an area where you can't find that many mental health professionals nearby or your work schedule doesn't allow you to travel longer distances.

With telephone counselling, you're no longer limited by the area you live in, saving you also time not having to commute to the counsellor's office.

This has a big value for people with disabilities, who many times struggle to find a therapy, having a lack or none support available.

As well, your work schedule will not be a problem, you can call anytime of the day you prefer. There’s many of our clients who prefer to call early in the morning, just before starting the day, to have a boost of self-esteem or to talk about what worries them.

Even when something is keeping you awake, one of our professionals will be ready for a conversation immediately and help you have a better sleep. Doesn’t it sound impossible? It’s not and that’s why many persons choose telephone counselling or online therapy being able to access to a 24/7 contact with a mental health expert.


Instant Counselling has a network of counsellors available 24/7 over the phone. You can browse through the profiles of our counsellors and see the times when they will be available. After the first conversation, it is up to you whether you want to continue the consultation by phone or not. Why not trying?